How are integration updates, changes, or deprecations communicated?
Partners receive regular release notes via the partner portal, advance notifications for breaking changes, and migration guides to keep integrations current and reliable.
What security and compliance standards do the platform support?
We adhere to leading security practices (SOC 2, GDPR, ISO 27001 etc.), offer robust authentication, and provide compliance guidance to ensure secure integration.
Who provides technical support for integration questions or issues?
Our solutions engineering team and integration specialists are available via the partner portal and dedicated Slack/Teams channels to address technical inquiries and troubleshoot issues.
Is there sandbox/test environment access for integration work?
All partners receive access to a sandbox environment that matches our production system for safe prototyping, testing, and validation before client deployments.
What are the technical integration options (APIs, connectors, SDKs, etc.)?
We provide a suite of APIs, pre-built connectors for major SaaS platforms, and SDKs to streamline development. Comprehensive technical documentation is available to speed up integration and are on the Partner Portal.